Outlook Email Settings Procedure

If the Internet Service Provider is Optus, Telstra, iiNet or Internode:

• Incoming Server (POP3) Port: 15110
  
• Unordered List ItemOutgoing Server (SMTP) Port: 15925
  

If the Internet Service Provider is Optus, Telstra, iiNet or Internode:

• Incoming Server (POP3) Port: 110
  
• Outgoing Server (SMTP) Port: 25
  

IMPORTANT: ensure the “outgoing server (smtp) requires authentication” box is ticked & that “use same settings as my incoming mail server” is selected.

1. Open Tools drop-down menu
   
2. Select Accounts… from drop-down menu
   
3. Select Mail tab
   
4. Ordered List ItemSelect your email account and click Properties
   
5. Open Servers tab
   
6. Make sure the Log on using Secure Password Authentication is NOT ticked
   
7. Make sure the My server requires authentication IS ticked (under Outgoing Mail Server)
   
8. Open Settings… (next to My server requires authentication)
   
9. Make sure Use same settings as my incoming mail server is selected
   
10. Click OK (to close Outgoing Mail Server settings)
    
11. Select Advanced tab
    
12. Make sure both the This server requires an encrypted connection (SSL) tick-boxes are NOT ticked
    
13. Click OK (it will apply the changes and close the Account Properties window)

1. Open Tools drop-down menu
2. Select E-mail Accounts… from drop-down menu
3. Select View or change existing e-mail accounts and click Next >
4. Select your email account and click Change…
5. Make sure the Log on using Secure Password Authentication (SPA) is NOT ticked
6. Open More Settings …
7. Select Outgoing Server tab
8. Make sure the My outgoing server (SMTP) requires authentication IS ticked, and Use same settings as my incoming mail server is selected
   
9. Select Advanced tab
10. Make sure both the This server requires an encrypted connection (SSL) tick-boxes are NOT ticked
11. Click OK (to close More Settings … window)
12. Click Next > and then click Finish (to close the E-mail Accounts window)

1. When you first open Outlook, it will provide a “Welcome to Outlook 2013” message, click the Next button.
2. The next screen will ask “Do you want to set up Outlook to connect to an email account?” choose Yes and click the Next button.
3. On the Auto Account Setup menu, select the option for Manual setup or additional server types, then click Next.
4. On the Choose Service menu, click the POP or IMAP option then click the Next button.
5. You will then see the POP and IMAP Account Settings menu, fill in the fields.
6. Enter the following settings:
   • a. Your Name: Name of store
   • b. Email Address: Store email address
   • c. Account Type: POP3
   • d. Incoming mail server: as provided by Imagatec
   • e. Outgoing mail server (SMTP): as provided by Imagatec
   • f. User Name: as provided by Imagatec
   • g. Password: as provided by Imagatec
   • h. Remember password: Yes
   • i. Require logon using Secure Password Authentication: No
7. Click the More Settings button.
8. Click the Outgoing Server tab.
   • a. Select “My outgoing server (SMTP) requires authentication”.
   • b. Select “Use same settings as my incoming mail server”.
9. Click the Advanced tab.
10. Enter the following settings:
    • Incoming Server (POP3): 15110
      • i. This server requires an encrypted connection (SSL): No
    • Outgoing Server (SMTP): 15925
      • i. Use the following type of encrypted connection: None
    • Server Timeout: 3 minutes
    • Delivery
      • i. Select Leave a copy of message on the server
      • ii. DO NOT select options to remove from server
11. Click the OK button.
12. Click the Next button, Outlook will test the account settings.
13. You will see two tests:
14. When they are complete, click the Close button.
15. You will now see a message stating everything is set/complete/ready, click the Finish button.