This is an old revision of the document!


iOrder - Company iOrder Configuration

Introduction

The Company iOrder Configuration allows configuration of the Company's business rules for iOrder service and is available from the iOrder - Management Panel.
It is ONLY available to stores that are not a part of a franchise or to Company 'Head Office' representatives allowed to make changes.

Usage

The Site iOrder Configuration panel includes section headings that allow store owners and authorised managers to quickly identify where matching configuration options are located:

Note: If the store is a part of a Franchise that enforces company-wide business rules, the Site iOrder Configuration panel will open in 'Limited Access Mode', and some of the settings will be greyed-out and cannot be changed. Imagatec Helpdesk will not be able to change any of the grey-ed out settings without written (emailed) approval from a 'Head Office' representative listed in Imagatec Helpdesk's records for the Franchise.

Defaults

Provides access configuration options for the the stores (and Companies*) iOrder service:

  • Show Online Options - Shows configuration options under the iOrder Management Panel
  • Admin BCC: Email - The email address that recieves a blind carbon copy of order confirmation emails sent from iOrder to customers
  • List All Sites - List all stores on the company landing page, regardless of the distance to the location entered by the customer
  • Allow Upsells - Turn on/off 'upsells' in iOrder. When 'upsells' is turned on, an 'upsell' will be displayed prior to checkout.
  • Show Custom Notice - Turn on/off the 'Custom Notice' option in iOrder. When 'Custom Notice' is turned on, the defined 'Customer Notice' will be displayed at the top of the store's menu in iOrder
  • Custom Notice - use this to define the 'Custom Notice' to be displayed to customers at the top of the store's menu in iOrder
  • Product Comments - Use this to enable 'Product Comments' for customisable products in the store's iOrder service.
  • Order Notes - Use this to enable 'Order Notes' or orders in the store's iOrder service.

Customer Confirmation

Used to override the default 'Customer Confirmation' settings:

  • Status Link Heading - use this to set a custom 'Confirmation Heading' in the order confirmation email
  • Status Link Message - use this to set a custom 'Confirmation Message' in the order confirmation email
  • Status Link URL - use this to set the 'Confirmation Link' URL in the order confirmation email

Car Confirmation

Used to override the default 'Car Confirmation' settings:

  • Status Link Heading - use this to set a custom 'Car Confirmation Heading' in the order confirmation email
  • Status Link Message - use this to set a custom 'Car Confirmation Message' in the order confirmation email
  • Status Link URL - use this to set a custom 'Car Confirmation Link' URL in the order confirmation email

Custom Message

Used to set custom messages in iOrder:

  • Customer Details Message - use this to set a custom message in the 'Customer Details' panel
  • Payment Message - use this to set a custom message in the 'Payments' panel
  • Checkout Message - use this to set a custom message in the 'Checkout' panel
  • Confirmation Message - use this to set a custom message in the 'Confirmation' panel

iOrder Descriptions

  • Site Description - use this to set the 'Site Description' displayed for the store when listed on the Company Landing Page in iOrder
  • Company Description - use this to set the 'Company Description' displayed for the company on the Company Landing Page in iOrder

iOrder Trading Hours

  • Site Description - use this to set the 'Site Description' displayed for the store when listed on the Company Landing Page in iOrder
  • Company Description - use this to set the 'Company Description' displayed for the company on the Company Landing Page in iOrder