Email Configuration for APPLE IOS 7+ devices
SERVER PORTS
If the Internet Service Provider _IS_ Optus, Telstra, iiNet or Internode:
• Incoming Server (POP3) Port: 15110
• Outgoing Server (SMTP) Port: 15925
If the Internet Service Provider _IS NOT_ Optus, Telstra, iiNet or Internode:
• Incoming Server (POP3) Port: 110
• Outgoing Server (SMTP) Port: 25
IMPORTANT: ensure the “outgoing server (smtp) requires authentication” box is ticked & that “use same settings as my incoming mail server” is selected.
APPLE IOS 7+ DEVICE CONFIGURATION (ie. iPhone, iPAD and iPOD devices)
- From the Home screen, choose Settings.
- Under the “Settings” column on the left, scroll down and select “Mail, Contacts, Calendars”.
- Under “Accounts” section on the right, select “Add Account”.
- In the list of email account types, choose “Other”.
- Under “MAIL”, select “Add Mail Account”
- Enter details as follows:
- Name: Your Name
- Email: Your email address as provided by Imagatec
- Password: Your email account password as provided by Imagatec
- Description: Your email address as provided by Imagatec
- Click “Next”
- Under “INCOMING MAIL SERVER”, enter details as follows:
- Host Name: Mail server as provided by Imagatec
- User Name: Your email account username as provided by Imagatec
- Password: Your email account password as provided by Imagatec
- Under “OUTGOING MAIL SERVER”, enter details as follows:
- Host Name: Mail server as provided by Imagatec
- User Name: Your email account username as provided by Imagatec
- Password: Your email account password as provided by Imagatec
- Once details have been entered correctly, click “Save” in the top right corner
- If the username or password were entered incorrectly, you will receive a pop-up error.
- You will need to click “ok” and re-enter the correct details.
- If you continue to receive an error about the wrong username/password, please contact Imagatec Helpdesk
- Once saved, the email account will be listed under the “ACCOUNTS” section using the description entered in point 6d above.
- Select the newly added email account
- Under “OUTGOING MAIL SERVER” section, select “SMTP”
- Select the name of the outgoing mail server that was set in step 9a above.
- Under “OUTGOING MAIL SERVER” change:
- “Server Port” to outgoing server (SMTP) port number as per “SERVER PORTS” at top of page
- Click “Done” in the top right corner
- Click the back button in the top left corner (the blue back arrowhead in front of the email description)
- At the bottom, select “Advanced”
- Under “DELETED MESSAGES” change the setting for “Remove” to “After one day”
- Under “INCOMMING SETTINGS” change:
- “Delete from Server” to “Seven Days”
- “Server Port” to incoming server (POP3) port number as per “SERVER PORTS” at top of page
- Click the back button in the top left corner (the blue back arrowhead in front of the email description)
- Click “Done” in the top right corner
Everything is set/complete/ready to use. If you are unable to send/receive emails after following these steps, please contact Imagatec Helpdesk for assistance on 1300 365 443.