Outlook Email Settings Procedure

If you need to setup the email on an iPhone please go to Email Configuration for APPLE IOS 7+ devices

All POS customers are to use POP3/POP3S not IMAP.

The only customers approved for IMAP/IMAPS are:

• BP Workshop Wellington Point
• Midwife At Home

Please note the Windows 10 mail app is not supported

• Incoming Server
  • POP3S: 15995
  • POP3: 15110
  • IMAPS: 15993
  • IMAP: 15143
  • requirements:
    • TLS
    • authentication
• Outgoing Server
  • SMTPS: 15465
  • SMTP: 15925
  • requirements:
    • TLS
    • authentication

• Incoming Server
  • POP3S: 995
  • POP3: 110
  • IMAPS: 993
  • IMAP: 143
  • requirements:
    • TLS
    • authentication
• Outgoing Server
  • SMTPS: 465
  • SMTP: 25
  • requirements:
    • TLS
    • authentication

Control Panel –> Search and Select Mail (Microsoft Outlook) –> Select [Show Profiles…] –> Select [Add..] –> Set Profile Name to Store Name –> Select o Manual setup or additional server types –> POP or IMAP –> Enter following:

USER INFORMATION:
Your Name: store_name
Email Address: store_email_address

SERVER INFORMATION:
Account Type: POP3
Incoming mail server: mail.pizzacapers.com
Outgoing mail server (SMTP): mail.pizzacapers.com

LOGON INFORMATION:
User Name: account_user(e.g. pc0232)
Password: account_password
Remember Password: true
Require logon using Secure Password Authentication: false

TEST ACCOUNT SETTINGS:
Select [Test Account Settings…] and ensure both return success

Automatically test account settings when Next is clicked:true
Deliver new messages to:
o New Outlook Data File:true

Select [More Settings…]

MORE SETTINGS:
Mail Account: Store Name
Select Advanced Tab

ADVANCED:
Incoming server (POP3) 15110 (110 if store ISP is NOT Optus, Telstra, iiNet or Internode)
This server requires an encrypted connection (SSL/TSL): false
Outgoing server (SMTP): 15925 (25 if store ISP is NOT Optus, Telstra, iiNet or Internode)
Using the following type of encrypted connection: None

DELIVERY:
Leave a copy of messages on the server: true
Remove from server after [_30_] days

Select [Next >]

Save this password in your password list: true

Select [OK]

1. Open Tools drop-down menu
   
2. Select Accounts… from drop-down menu
   
3. Select Mail tab
   
4. Select your email account and click Properties
   
5. Open Servers tab
   
6. Make sure the Log on using Secure Password Authentication is NOT ticked
   
7. Make sure the My server requires authentication IS ticked (under Outgoing Mail Server)
   
8. Open Settings… (next to My server requires authentication)
   
9. Make sure Use same settings as my incoming mail server is selected
   
10. Click OK (to close Outgoing Mail Server settings)
    
11. Select Advanced tab
    
12. Make sure both the This server requires an encrypted connection (SSL) tick-boxes are NOT ticked
    
13. Click OK (it will apply the changes and close the Account Properties window)

1. Open Tools drop-down menu
2. Select E-mail Accounts… from drop-down menu
3. Select View or change existing e-mail accounts and click Next >
4. Select your email account and click Change…
5. Make sure the Log on using Secure Password Authentication (SPA) is NOT ticked
6. Open More Settings …
7. Select Outgoing Server tab
8. Make sure the My outgoing server (SMTP) requires authentication IS ticked, and Use same settings as my incoming mail server is selected
   
9. Select Advanced tab
10. Make sure both the This server requires an encrypted connection (SSL) tick-boxes are NOT ticked
11. Click OK (to close More Settings … window)
12. Click Next > and then click Finish (to close the E-mail Accounts window)

1. When you first open Outlook, it will provide a “Welcome to Outlook 2013” message, click the Next button.
   1. If Outlook has already been setup before do the below and then skip to step 5
      1. In the top left Click “File”
      2. On the left Click “Info”
      3. Click the “Account Settings” Drop Down
      4. Click “Account Settings…”
      5. Click “New” in the top left
      6. Click “Manual Setup or additional server types” then “Next”
      7. Click “POP or IMAP” then “Next”
2. The next screen will ask “Do you want to set up Outlook to connect to an email account?” choose Yes and click the Next button.
3. On the Auto Account Setup menu, select the option for Manual setup or additional server types, then click Next.
4. On the Choose Service menu, click the POP or IMAP option then click the Next button.
5. You will then see the POP and IMAP Account Settings menu, fill in the fields.
6. Enter the following settings:
   1. Your Name: Name of store
   2. Email Address: Store email address
   3. Account Type: POP3
   4. Incoming mail server: as provided by Imagatec
   5. Outgoing mail server (SMTP): as provided by Imagatec
   6. User Name: as provided by Imagatec
   7. Password: as provided by Imagatec
   8. Remember password: Yes
   9. Require logon using Secure Password Authentication: No
7. Click the More Settings button.
8. Click the Outgoing Server tab.
   1. Select “My outgoing server (SMTP) requires authentication”.
   2. Select “Use same settings as my incoming mail server”.
9. Click the Advanced tab.
10. Enter the following settings:
    1. Incoming Server (POP3): 15110
       1. This server requires an encrypted connection (SSL): No
    2. Outgoing Server (SMTP): 15925
       1. Use the following type of encrypted connection: None
    3. Server Timeout: 3 minutes
    4. Delivery
       1. Select Leave a copy of message on the server
       2. Select options to remove from server and set this to 3 days
11. Click the OK button.
12. Click the Next button, Outlook will test the account settings.
13. You will see two tests:
14. When they are complete, click the Close button.
15. You will now see a message stating everything is set/complete/ready, click the Finish button.

1. ENTER USER INFORMATION:
Your Name: store_name
Email Address: store_email_address
Password: Email_Password

2. Select Configure Manually

3. A) Set Protocol to POP instad of IMAP

If the Internet Service Provider IS Optus, Telstra, iiNet or Internode:

• Incoming Server (POP3) Port: 15110
  
• Outgoing Server (SMTP) Port: 15925
  

If the Internet Service Provider IS NOT Optus, Telstra, iiNet or Internode:

• Incoming Server (POP3) Port: 110
  
• Outgoing Server (SMTP) Port: 25
  

B) Set the Hostname: mail.pizzacapers.com, on both incoming and outgoing server
C) Connection security to be set to None on both incoming and outgoing server
D) Authentication method to be set to Normal Password on both incoming and outgoing server
E) Set the User Name: account_user(e.g. pc0232)

4. Once all above is set select Advanced config and then OK

Once done you should see the email begin to populate.