Differences

This shows you the differences between two versions of the page.

customer_portal:site_hardware_configuration:cloudpos_requirements [2023/01/27 04:13] luke		customer_portal:site_hardware_configuration:cloudpos_requirements [2023/09/20 00:43] (current)
Both sides previous revision Previous revision Next revision		Previous revision
Line 33:		Line 33:

	==== Printer Requirements ====		==== Printer Requirements ====
-	If you already own an Epson docket printer with an ethernet interface, local printing support is as easy as adding an Imagatec PiPOS Print Server to your local network. The PiPOS Print Server is provided pre-configured to send prints from your client device to your printer.	+	To print from your Cloud POS system you will need a printer with an Ethernet Interface.

-	If you own an Epson docket printer but it does not have an ethernet interface, contact Imagatec to see if an ethernet interface is available for your Epson printer model. If one is, then as above, an Imagatec PiPOS Print Server will add support for local printing.	+	To use an Ethernet printer you will need to have a fixed local area network in place for it to connect to.
-		+
-	If you do not own a docket printer, or an ethernet interface is not available for your Epson printer model, then the following options are available:	+


	==== Compatible Printers ====		==== Compatible Printers ====
-	* Epson TM-82II-i printer****	+	* Epson TM-82II-i Ethernet Printer****
-	* includes ethernet interface	+
-	* requires fixed local area network connection	+
-	* sold by Imagatec	+
-	* includes free technical support available from Imagatec Helpdesk	+
-	* Epson TM82 ethernet printer****	+
-	* 2 year warranty	+
-	* includes ethernet interface	+
-	* requires fixed local area network connection	+
-	* sold by Imagatec	+
-	* includes free technical support available from Imagatec Helpdesk	+
-	* Epson TM88 ethernet printer****	+
-	* 4 year warranty	+
-	* includes ethernet interface	+
-	* does not include built-in print server	+
-	* requires a separate Imagatec PiPOS Print Server	+
-	* requires fixed local area network connection	+
-	* sold by Imagatec	+
-	* includes free technical support available from Imagatec Helpdesk	+
-	* Star TSP650II bluetooth printer****	+
-	* 3 year warranty	+
-	* uses a bluetooth interface	+
-	* connects directly to select Apple mobile phones and Apple iPads	+
-	* only works with the single mobile phone or iPad it is paired to	+
-	* no need for a separate Imagatec PiPOS Print Server	+
-	* NOT sold by Imagatec	+
-	* must be purchased from, and supported by, a 3rd-party retailer	+

-	==== Imagatec PiPOS Print Server ====	+	* Epson TM82 Ethernet Printer
-	Imagatec's PiPOS Print Server was developed to allow customers to continue to use existing Epson ethernet printers. Limiting the need to purchase new printers when moving to the iWash CloudPOS.	+

-	It gets connected directly to the modem at the store, and communicates between the client and the printer at the store.	+	* Epson TM88 Ethernet Printer****

-	A single PiPOS Print Server is all that is needed per site, and can communicate with any number of receipt and docket printers at the store, allowing customisation of where a docket or receipt should be printed.	+	* Star TSP650II bluetooth printer****
		+	* Only works with the single mobile phone or iPad it is paired to
		+	* Requires the Star Bluetooth mobile App
		+	* Will only work with Pocket POS, does not work with Wash POS
		+	* NOT sold by Imagatec
		+	* Must be purchased from, and supported by, a 3rd-party retailer

-	When the print button is clicked on the client, the PiPOS Print Server tells the correct printer what to print.

		+	==== Imagatec PiPOS Print Server ====
		+	Imagatec's PiPOS Print Server is required to be able to print from your Cloud POS.

-	==== Bluetooth vs Ethernet Docket Printer ====	+	It needs to be connected directly to your modem/internet gateway via ethernet.
-	The biggest differences between bluetooth and ethernet docket printers comes down to two things:	+
-	- How many clients will need to print	+
-	- Do you have access to a local network connection with Internet access	+
-		+
-	If you have more than 1 client device that needs to print to the docket printer, then Bluetooth is not for you, as a bluetooth printer will only work with the single mobile phone or iPad it is paired to.	+
-		+
-	On the flip side, if you do not have access to a local network connection with Internet access at your store, then you will need to use a Bluetooth printer, and if you have more than 1 client device that needs to print to the docket printer, you will need to purchase a bluetooth docket printer for each client device.	+

		+	When the print button is clicked on the client, the PiPOS Print Server tells the correct printer what to print.

-	==== Network Configuration ====
-	To be able to print to a ethernet docket printer, a local network connection with Internet access is required and the client and the printer (and if used, the PiPOS Print Server) must all be connected to this local network.

-	For a site that has driveway staff to greet customers, setup the wash, and print a wash docket, an external wireless access point is recommended, as it will provide better wireless network coverage and allow outside CloudPOS clients to easily connect back to the local network connection.

-	If driveway staff do not print anything, and all dockets and receipts will be printed from a client device or client terminal inside the store, the outside clients can connect directly to the iWash CloudPOS using their mobile data (3G/4G), and the client device or client terminal inside the store can connect to the store's modem.

-	Please note: Network cabling is not a service provided by Imagatec and will need to be sought from a licenced cabler or electrician in your area.	+	*****Please note: Network cabling is not a service provided by Imagatec and will need to be sought from a licenced cabler or electrician in your area.*

Differences

Page tools