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customer_portal:site_hardware_configuration:cloudpos_requirements [2023/01/27 04:10] luke |
customer_portal:site_hardware_configuration:cloudpos_requirements [2023/09/20 00:43] (current) |
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| ===== Printing ===== | ===== Printing ===== | ||
| - | When using CloudPOS, because there is no local POS Server, specific printing hardware and network configuration is required for local printing to work. | ||
| - | ==== Printer ==== | ||
| - | If you already own an Epson docket printer with an ethernet interface, local printing support is as easy as adding an Imagatec PiPOS Print Server to your local network. The PiPOS Print Server is provided pre-configured to send prints from your client device to your printer. | ||
| - | If you own an Epson docket | + | ==== Printer Requirements ==== |
| + | To print from your Cloud POS system | ||
| - | If you do not own a docket printer, or an ethernet interface is not available | + | To use an Ethernet printer |
| - | * Epson TM-82II-i printer | ||
| - | * includes ethernet interface | ||
| - | * includes built-in print server | ||
| - | * no need for a separate Imagatec PiPOS Print Server | ||
| - | * requires fixed local area network connection | ||
| - | * sold by Imagatec | ||
| - | * includes free technical support available from Imagatec Helpdesk | ||
| - | * Epson TM82 ethernet printer | ||
| - | * 2 year warranty | ||
| - | * includes ethernet interface | ||
| - | * does not include built-in print server | ||
| - | * requires a separate Imagatec PiPOS Print Server | ||
| - | * requires fixed local area network connection | ||
| - | * sold by Imagatec | ||
| - | * includes free technical support available from Imagatec Helpdesk | ||
| - | * Epson TM88 ethernet printer | ||
| - | * 4 year warranty | ||
| - | * includes ethernet interface | ||
| - | * does not include built-in print server | ||
| - | * requires a separate Imagatec PiPOS Print Server | ||
| - | * requires fixed local area network connection | ||
| - | * sold by Imagatec | ||
| - | * includes free technical support available from Imagatec Helpdesk | ||
| - | * Star TSP650II bluetooth printer | ||
| - | * 3 year warranty | ||
| - | * uses a bluetooth interface | ||
| - | * connects directly to select Apple mobile phones and Apple iPads | ||
| - | * only works with the single mobile phone or iPad it is paired to | ||
| - | * no need for a separate Imagatec PiPOS Print Server | ||
| - | * NOT sold by Imagatec | ||
| - | * must be purchased from, and supported by, a 3rd-party retailer | ||
| - | ==== Imagatec PiPOS Print Server | + | ==== Compatible Printers |
| - | Imagatec' | + | * **Epson TM-82II-i Ethernet Printer** |
| - | It gets connected directly to the modem at the store, and communicates between the client and the printer at the store. | + | * **Epson TM82 Ethernet Printer** |
| - | A single PiPOS Print Server is all that is needed per site, and can communicate with any number of receipt and docket printers at the store, allowing customisation of where a docket or receipt should be printed. | + | * **Epson TM88 Ethernet Printer** |
| - | When the print button | + | * **Star TSP650II bluetooth printer** |
| + | * Only works with the single mobile phone or iPad it is paired to | ||
| + | * Requires | ||
| + | * Will only work with Pocket POS, does not work with Wash POS | ||
| + | * **NOT** sold by Imagatec | ||
| + | * Must be purchased from, and supported by, a 3rd-party retailer | ||
| - | ==== Bluetooth vs Ethernet Docket Printer | + | ==== Imagatec PiPOS Print Server |
| - | The biggest differences between bluetooth and ethernet docket printers comes down to two things: | + | Imagatec' |
| - | - How many clients will need to print | + | |
| - | - Do you have access to a local network connection with Internet access | + | |
| - | If you have more than 1 client device that needs to print to the docket printer, then Bluetooth is not for you, as a bluetooth printer will only work with the single mobile phone or iPad it is paired to. | + | It needs to be connected directly |
| - | + | ||
| - | On the flip side, if you do not have access to a local network connection with Internet access at your store, then you will need to use a Bluetooth printer, and if you have more than 1 client device that needs to print to the docket printer, you will need to purchase a bluetooth docket printer for each client device. | + | |
| + | When the print button is clicked on the client, the PiPOS Print Server tells the correct printer what to print. | ||
| - | ==== Network Configuration ==== | ||
| - | To be able to print to a ethernet docket printer, a local network connection with Internet access is required and the client and the printer (and if used, the PiPOS Print Server) must all be connected to this local network. | ||
| - | For a site that has driveway staff to greet customers, setup the wash, and print a wash docket, an external wireless access point is recommended, | ||
| - | If driveway staff do not print anything, and all dockets and receipts will be printed from a client device or client terminal inside the store, the outside clients can connect directly to the iWash CloudPOS using their mobile data (3G/4G), and the client device or client terminal inside the store can connect to the store' | ||
| - | Please note: Network cabling is not a service provided by Imagatec and will need to be sought from a licenced cabler or electrician in your area. | + | ***Please note: Network cabling is not a service provided by Imagatec and will need to be sought from a licenced cabler or electrician in your area.*** |