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customer_portal:site_hardware_configuration:cloudpos_requirements [2019/08/20 00:36]
leslie [Client] 		customer_portal:site_hardware_configuration:cloudpos_requirements [2023/09/20 00:43] (current)
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-====== CloudPOS Hardware Requirements ====== +====== iWash CloudPOS Hardware Requirements ====== 
- +===== Client Devices =====
-===== SERVER ===== +
-By moving the POS Server to the "cloud", hardware costs associated with buying a computer to use as a dedicated local POS server is reduced to $0, leaving only the costs for mobile POS clients and hardware needed for local printing. +
- +
-The CloudPOS still provides a personalised POS Server, albeit in the "cloud", which does all of the work. It functions in much the same way as a local POS Server, recording sales, tracking labour, and reporting on both. +
- +
- +
-===== Client =====+
  
 A Client "device" connects to the CloudPOS and displays the POS for use by operators.\\ A Client "device" connects to the CloudPOS and displays the POS for use by operators.\\
 \\ \\
-Each device must be configured for access and must use a secure token for authentication, without which, CloudPOS access is unavailable.+Each device must be AUTHORISED for access and must use a secure token for authentication, without which, CloudPOS access is unavailable. you can use the following guide to AUTHORISE your devices: http://wiki.imagatec.com.au/doku.php?id=customer_portal:guides:cloud_pos_setup 
  
-The "Pocket POS" option is best utilised by driveway and wash staff, providing an interface that is designed for efficiently adding washes and tracking wash services through to completion. This is better suited for mobile devices, such as mobile phones, small tablets and ipods.+The **"Pocket POS"** option is best utilised by driveway and wash staff, providing an interface that is designed for efficiently adding washes and tracking wash services through to completion. This is suited for mobile devices, such as mobile phones.
  
-The "Wash POS" option is best utilised by cafe and retail staff, providing an interface that is designed for cash sales and wash payments. This is better suited for larger devices, such as medium-to-large tablets and POS terminals. +The **"Wash POS"** option is best utilised by cafe and retail staff, providing an interface that is designed for cash sales and wash payments. This is better suited for larger devices, such as tablets and POS terminals.
- +
-Note: While tablets work well with CloudPOS, please keep in mind that retail POS terminals are more robust and are specifically designed for retail environments, have built in features  that allow direct connectivity to POS hardware, such as cash drawers. +
  
 **Recommended client devices:**\\ **Recommended client devices:**\\
   * Apple iPad   * Apple iPad
-  * Apple iPOD 
   * Apple iPhone   * Apple iPhone
   * Samsung Galaxy Tab   * Samsung Galaxy Tab
   * Samsung Galaxy Phone   * Samsung Galaxy Phone
- 
-**Known working client devices:**\\ 
-  * Samsung Galaxy Tab 
-  * Samsung Galaxy Phone 
-  * Selected Android phones and tablets* 
  
 **Minimum POS terminal requirements:**\\ **Minimum POS terminal requirements:**\\
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   * Internet Explorer 10.0 (or above)   * Internet Explorer 10.0 (or above)
   * Wired network connection   * Wired network connection
-  * VNC for remote support (TightVNC or RealVNC)+  * Teamviewer for remote support
  
  
 * Please contact Imagatec for access to the iWash CloudPOS Demo to test if your mobile or POS terminal is capable of running the CloudPOS. * Please contact Imagatec for access to the iWash CloudPOS Demo to test if your mobile or POS terminal is capable of running the CloudPOS.
-\\ + 
-\\+ 
 +===== Printing ===== 
 + 
 + 
 + 
 +==== Printer Requirements ==== 
 +To print from your Cloud POS system you will need a printer with an Ethernet Interface. 
 + 
 +To use an Ethernet printer you will need to have a fixed local area network in place for it to connect to. 
 + 
 + 
 +==== Compatible Printers ==== 
 +  * **Epson TM-82II-i Ethernet Printer** 
 + 
 +  * **Epson TM82 Ethernet Printer** 
 + 
 +  * **Epson TM88 Ethernet Printer** 
 + 
 +  * **Star TSP650II bluetooth printer**  
 +    * Only works with the single mobile phone or iPad it is paired to 
 +    * Requires the Star Bluetooth mobile App 
 +    * Will only work with Pocket POS, does not work with Wash POS 
 +    * **NOT** sold by Imagatec 
 +    * Must be purchased from, and supported by, a 3rd-party retailer 
 + 
 + 
 +==== Imagatec PiPOS Print Server ==== 
 +Imagatec's PiPOS Print Server is required to be able to print from your Cloud POS. 
 + 
 +It needs to be connected directly to your modem/internet gateway via ethernet. 
 + 
 +When the print button is clicked on the client, the PiPOS Print Server tells the correct printer what to print.  
 + 
 + 
 + 
 + 
 +***Please note: Network cabling is not a service provided by Imagatec and will need to be sought from a licenced cabler or electrician in your area.*** 
 + 
 + 
 + 
 +