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customer_portal:manuals:other:email_settings:start [2016/09/28 03:11]
phil [Outlook 2013/Outlook 2010]
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-====== Changing Email Storage Settings ====== 
-===Summary === 
-As email storage quotas are now being enforced, to help improve stability and performance, it is important that your email client is configured correctly.  
- 
-No email should be left on the email server for more than 7 days, otherwise you run the risk of reaching your email storage limit and emails being blocked until you clear your email storage. 
-To limit the above from occurring, please configure your email client as per the instruction below: 
- 
-===== Outlook 2013/Outlook 2010 ===== 
-Open Account setting for Outlook click "File"\\  
-{{ :customer_portal:manuals:other:email_settings:file.png|}}\\ 
-\\ 
-Then select "Account Settings" and "Account Settings" from the drop down list\\ 
-{{ :customer_portal:manuals:other:email_settings:accountsettings.png?nolink |}} 
-\\ 
-Select the account you wish to update and click "Change"\\ 
-{{:customer_portal:manuals:other:email_settings:change.png?nolink|}}\\ 
-Click "More Settings"\\ 
-{{:customer_portal:manuals:other:email_settings:moresettings.png?nolink|}}\\ 
-Click the "Advanced" tab and update the "Delivery" Settings to the following\\ 
-Tick "Leave a copy of message on the server"\\ 
-Tick " Remove from server After 3 Days"\\ 
-Tick "Remove from server when deleted from Deleted Items"\\ 
-Click "OK"\\ 
-{{:customer_portal:manuals:other:email_settings:advancedtab.png?nolink|}}\\ 
-Click the "Next Button"\\ 
-{{:customer_portal:manuals:other:email_settings:changeaccount.png?nolink|}}\\ 
-then click "Finish"\\ 
-{{:customer_portal:manuals:other:email_settings:finish.png?nolink|}}\\ 
- 
-===== Outlook 2007 ===== 
-Select Tools | Account Settings.\\ 
-{{:customer_portal:manuals:other:email_settings:accountsettings2007.jpg?nolink|}}\\ 
-Select your Emial Mail account, then click "Change".\\ 
-{{:customer_portal:manuals:other:email_settings:changeaccount2007.jpg?nolink|}}\\ 
-Click the "More Settings" button.\\ 
-{{:customer_portal:manuals:other:email_settings:moresettings2007.jpg?nolink|}}\\ 
-Select the "Advanced" tab.\\ 
-Click the “Advanced” tab and update the “Delivery” Settings to the following\\ 
-Tick “Leave a copy of message on the server”\\ 
-Tick “ Remove from server After 3 Days”\\ 
-Tick “Remove from server when deleted from Deleted Items”\\ 
-Click “OK”\\ 
-{{:customer_portal:manuals:other:email_settings:advancedtab2007.jpg?nolink|}}\\ 
-Click "Next"\\ 
-{{:customer_portal:manuals:other:email_settings:next2007.jpg?nolink|}}\\ 
-Click "Finish"\\ 
-{{:customer_portal:manuals:other:email_settings:finish2007.jpg?nolink|}}\\ 
- 
-===== Windows Live Mail ===== 
-Click on "Menu", "Options", then "Email account{{:customer_portal:manuals:other:email_settings:thunderserversettings2.gif?nolink|}}s"\\ 
-{{:customer_portal:manuals:other:email_settings:livemenu.png?nolink|}}\\ 
-Click "Properties"\\ 
-{{:customer_portal:manuals:other:email_settings:liveproperties.png?nolink|}}\\ 
-Click the "Advanced" tab and update the "Delivery" Settings to the following\\ 
-Tick "Leave a copy of message on the server"\\ 
-Tick " Remove from server After 3 Days"\\ 
-Tick "Remove from server when deleted from Deleted Items"\\ 
-Click "OK" and close the properties window\\ 
-{{:customer_portal:manuals:other:email_settings:liveadvanced.png?nolink|}} 
- 
-===== Thunderbird ===== 
-Push "Alt" on your keyboard this will open the option bar at the top of Thunderbird click "Tools"\\ 
-{{:customer_portal:manuals:other:email_settings:thundertools.gif?nolink|}}\\ 
-On the left of the "Account Settings" window, click "Server Settings" under the email account\\ 
-{{:customer_portal:manuals:other:email_settings:thunderserversettings.gif?nolink|}}\\ 
-Tick "Leave Messages on server"\\ 
-Tick "For at most 3 Days"\\ 
-Tick "Until I delete them"\\ 
-Click "OK"\\ 
- 
-===== OS X Mail ===== 
-Open the Mail app, then choose Preferences from the Mail menu.\\ 
-Click Accounts, then select your POP account from the list of accounts.\\ 
-Click the Advanced tab.\\ 
-Tick "Remove copy from server after retrieving a message" and set this to "After one week"\\ 
-{{:customer_portal:manuals:other:email_settings:macmail.png?nolink|}}\\ 
-Close Mail preferences to save your settings\\ 
- 
-