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customer_portal:manuals:other:email_settings:start [2016/09/28 01:13]
jake
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-====== Changing Email Storage Settings ====== 
-===Summary === 
-As email storage quotas are now being enforced, to help improve stability and performance, it is important that your email client is configured correctly.  
- 
-No email should be left on the email server for more than 7 days, otherwise you run the risk of reaching your email storage limit and emails being blocked until you clear your email storage. 
-To limit the above from occurring, please configure your email client as per the instruction below: 
- 
-===== Outlook 2013 ===== 
-Open Account setting for Outlook 2013 click "File"\\  
-{{ :customer_portal:manuals:other:email_settings:file.png|}}\\ 
-\\ 
-Then select "Account Settings" and "Account Settings" from the drop down list 
-{{ :customer_portal:manuals:other:email_settings:accountsettings.png?nolink |}} 
-\\ 
-Select the account you wish to update and click "Change"\\ 
-{{:customer_portal:manuals:other:email_settings:change.png?nolink|}}\\ 
-Click "More Settings"\\ 
-{{:customer_portal:manuals:other:email_settings:moresettings.png?nolink|}}\\ 
-Click the "Advanced" tab and update the "Delivery" Settings to the following\\ 
-Tick "Leave a copy of message on the server"\\ 
-Tick " Remove from server After 3 Days"\\ 
-Tick "Remove from server when deleted from Deleted Items"\\ 
-Click "OK"\\ 
-{{:customer_portal:manuals:other:email_settings:advancedtab.png?nolink|}}\\ 
-Click the "Next Button"\\ 
-{{:customer_portal:manuals:other:email_settings:changeaccount.png?nolink|}}\\ 
-then click "Finish"\\ 
-{{:customer_portal:manuals:other:email_settings:finish.png?nolink|}}\\ 
- 
-===== Outlook 2010 ===== 
- 
- 
- 
-===== Outlook 2007 ===== 
-