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customer_portal:manuals:iwash:sms_campaigns [2024/07/10 01:10] aaronm [Now that we’ve created a message, we can set up the parameters for the Marketing Campaign!] |
customer_portal:manuals:iwash:sms_campaigns [2024/07/10 01:34] (current) aaronm [Now that we’ve created a message, we can set up the parameters for the Marketing Campaign!] |
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| 5. Select the parameters for your campaign and press NEXT | 5. Select the parameters for your campaign and press NEXT | ||
| *a. You can select a Group from the column on the right, and the SMS will only be sent to customers of sites in that group | *a. You can select a Group from the column on the right, and the SMS will only be sent to customers of sites in that group | ||
| - | b. Alternatively, | + | *b. Alternatively, |
| - | c. Offer Start Date is the date the offer starts – this is for reporting purposes in the case that a limited-time promotion is being advertised | + | *c. Offer Start Date is the date the offer starts – this is for reporting purposes in the case that a limited-time promotion is being advertised |
| - | d. Offer End Date is the date the offer ends – this is also for reporting purposes | + | *d. Offer End Date is the date the offer ends – this is also for reporting purposes |
| - | e. The first option is to send the SMS to customers that have/have not purchased a given product (or any product) BEFORE or AFTER a given date | + | *e. The first option is to send the SMS to customers that have/have not purchased a given product (or any product) BEFORE or AFTER a given date |
| - | f. The second option is to send the SMS to customers that have/have not purchased a given product (or any product) in the last [ ] days | + | *f. The second option is to send the SMS to customers that have/have not purchased a given product (or any product) in the last [ ] days |
| - | g. The third option is to send the SMS to customers that have/have not visited in the last [ ] days | + | *g. The third option is to send the SMS to customers that have/have not visited in the last [ ] days |
| {{ customer_portal: | {{ customer_portal: | ||
| 6. Select the “Send Date” (when the message will be sent out) and click “Submit”. Please note that SMS’s are sent out at 10:05 EAST: to make sure the campaign is sent out on time, it’s recommended that you set it up at least a day in advance. | 6. Select the “Send Date” (when the message will be sent out) and click “Submit”. Please note that SMS’s are sent out at 10:05 EAST: to make sure the campaign is sent out on time, it’s recommended that you set it up at least a day in advance. | ||
| - | a. Please note that the estimated figures provided on this page are only approximations – actual numbers may vary. | + | *a. Please note that the estimated figures provided on this page are only approximations – actual numbers may vary. |
| - | b. The Preview List will provide a list of customers that will receive the SMS | + | *b. The Preview List will provide a list of customers that will receive the SMS |
| {{ customer_portal: | {{ customer_portal: | ||