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customer_portal:manuals:iwash:point_of_sale:start [2016/03/16 02:16] amandas created		customer_portal:manuals:iwash:point_of_sale:start [2023/09/20 00:50] (current)
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	The RED color means it has not been paid, and the GREEN color means it is paid.		The RED color means it has not been paid, and the GREEN color means it is paid.
	The time shown is the time the car has been here. This is a great customer service tool to make sure that everyone is aware that time is money and not to keep the customer waiting.		The time shown is the time the car has been here. This is a great customer service tool to make sure that everyone is aware that time is money and not to keep the customer waiting.
-	{{:customer_portal:manuals:iwash:rego_screen.png?800 \|}}	+
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		+	{{ :customer_portal:manuals:iwash:rego_screen.png?800 \|}}




-	1. Start by either typing in the Rego number at the top of the screen; or select the rego from the list on the screen. This example will be for a new order for the car 111xxx.	+	1. Start by either typing in the Rego number at the top of the screen; or select the rego from the list on the screen. This example will be for a new order for the car 111xxx. \\
-	2. Type in the Rego 111xxx and click the tick {{:customer_portal:manuals:iwash:green-_tick.png?20\|}}.	+

-	3. The system now examines the database to see if this car had been here before. You can add Owner Details if you have them, or click the tick {{:customer_portal:manuals:iwash:green-_tick.png?20\|}} and continue.	+	2. Type in the Rego 111xxx and click the tick {{:customer_portal:manuals:iwash:green-_tick.png?20\|}}.\\

-	4. Here now you can add the driver’s details and click SAVE {{:customer_portal:manuals:iwash:black-save.png?70\|}} or you can click Skip {{:customer_portal:manuals:iwash:green-_skip.png?50\|}}.	+	3. The system now examines the database to see if this car had been here before. You can add Owner Details if you have them, or click the tick {{:customer_portal:manuals:iwash:green-_tick.png?20\|}} and continue.\\

-	5. Select your name from the top right hand side of the screen.	+	4. Here now you can add the driver’s details and click SAVE {{:customer_portal:manuals:iwash:black-save.png?70\|}} or you can click Skip {{:customer_portal:manuals:iwash:green-_skip.png?50\|}}.\\

-	6. The system now displays the main order screen.	+	5. Select your name from the top right hand side of the screen. \\

-	{{:customer_portal:manuals:iwash:main_order_screen.png?700 \|}}	+	6. The system now displays the main order screen.\\
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		+	{{ :customer_portal:manuals:iwash:main_order_screen.png?700 \|}}

		+

	The main screen for Point of Sale splits the screen into 3 parts going from left to right they are		The main screen for Point of Sale splits the screen into 3 parts going from left to right they are
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	=====How to Depart Cars=====		=====How to Depart Cars=====
-	The Departure Screen closes the loop and provides the mechanism to remove the car from the list of current jobs. When a car is ready to depart then select the car from the screen by rego, check to make sure it has been paid before handing over the keys and hit the Departing Now button {{:customer_portal:manuals:iwash:red-_departing_now_.png?70\|}}.	+	The Departure Screen closes the loop and provides the mechanism to remove the car from the list of current jobs. When a car is ready to depart then select the car from the screen by rego, check to make sure it has been paid before handing over the keys and hit the Departing Now button {{:customer_portal:manuals:iwash:red-_departing_now_.png?70\|}}.
-	{{:customer_portal:manuals:iwash:departure_screen.png?700 \|}}	+	{{ :customer_portal:manuals:iwash:departure_screen.png?700 \|}}


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	{{:customer_portal:manuals:iwash:green-_menu.png?40\|}}		{{:customer_portal:manuals:iwash:green-_menu.png?40\|}}

-	{{:customer_portal:manuals:iwash:tools_screen.png?500 \|}}	+	{{ :customer_portal:manuals:iwash:tools_screen.png?500 \|}}

	Here you have the following Tools you can use.		Here you have the following Tools you can use.
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	All of the reports on the Manager screen are for today’s sales. To get data for previous days then you will need to login to the back office.		All of the reports on the Manager screen are for today’s sales. To get data for previous days then you will need to login to the back office.

-	Report Options Include:	+	===Report Options Include:===

-	1. ==Daily Summary==	+	==Daily Summary==
	Provides a full summary of products sold today.		Provides a full summary of products sold today.

-	2. ==Contest Report==	+	==Contest Report==
	Provides a summary for the sales of the products you have entered into the system in back of house for contest. This is used if you want to have a sales contest between your employees.		Provides a summary for the sales of the products you have entered into the system in back of house for contest. This is used if you want to have a sales contest between your employees.

-	3. ==Cash Reconciliation==	+	==Cash Reconciliation==
-	This shows where you are at in regards to cash and sales for the whole day.	+	This shows where you are at in regards to cash and sales for the whole day.\\

-		+
-	Price Options Include:	+	===Price Options Include:===
-	1. ==Change Price==	+
		+	==Change Price==
	Allows a Manager to change the unit price for a multiple order. For example, should a customer order three bottles of Powerade, you would select “3” from the keypad and then the “Powerade” option from the Cold Drinks category. This would result in “3 Powerade 9.00” in the order box on the top left hand side of the screen. If you select this entry and go to “Manager” and then “Change Price”, you will be able to enter a once off different unit price for each bottle of Powerade. Once you have entered and confirmed the new price, the order box will automatically update for the new unit price.		Allows a Manager to change the unit price for a multiple order. For example, should a customer order three bottles of Powerade, you would select “3” from the keypad and then the “Powerade” option from the Cold Drinks category. This would result in “3 Powerade 9.00” in the order box on the top left hand side of the screen. If you select this entry and go to “Manager” and then “Change Price”, you will be able to enter a once off different unit price for each bottle of Powerade. Once you have entered and confirmed the new price, the order box will automatically update for the new unit price.
		+	\\

-	2. ==Change Total==	+	==Change Total==
	Allows a Manager to change the total price for a multiple order. For example, should a customer order five Famous Beef pies, you would press “5” on the keypad and then “Famous Beef” from “Pastries” category. If you were to select this entry in the order box and go to “Manager” and then “Change Total”, you can enter a once off price for the Chunky Beef pies ordered.		Allows a Manager to change the total price for a multiple order. For example, should a customer order five Famous Beef pies, you would press “5” on the keypad and then “Famous Beef” from “Pastries” category. If you were to select this entry in the order box and go to “Manager” and then “Change Total”, you can enter a once off price for the Chunky Beef pies ordered.
		+	\\

-	3. ==Refund==	+	==Refund==
	Allows you to refund a product for a customer.		Allows you to refund a product for a customer.
		+	\\

-	4. ==Free==	+	==Free==
	Allows you to give a customer a free product.		Allows you to give a customer a free product.
		+	\\

-	5. ==Waste==	+	==Waste==
	Allows you to tell the system that a product had to be thrown away (wasted).		Allows you to tell the system that a product had to be thrown away (wasted).
		+	\\

-	6. ==Petty Cash==	+	==Petty Cash==
	Allows you to enter an amount into petty cash food or petty cash milk.		Allows you to enter an amount into petty cash food or petty cash milk.
		+	\\

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