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customer_portal:manuals:ipos:ipos_driver_app_manual [2019/11/13 03:38]
arron created 		customer_portal:manuals:ipos:ipos_driver_app_manual [2023/09/20 00:47] (current)
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 ====== iPOS - Driver App Manual ====== ====== iPOS - Driver App Manual ======
 +=====Logging In=====
 +When you load the POS server URL on a mobile device, you will see the mobile login page, which will default to the “Main Login” tab. This allows staff with a back office password to log into the POS back office.
 +
 +{{:customer_portal:manuals:ipos:driver_app:driverapp1.jpg}}
 +
 +From there, you can tap on the “Drivers Login” tab, which will switch to the Driver Login page, and allow staff with driver access to log in.
 +
 +{{:customer_portal:manuals:ipos:driver_app:driverapp2.jpg}}
 +
 +
 +=====Clocking On=====
 +Once a “Driver” has logged in, if they have not clocked on as a driver, they will see the “CLOCK ON” button and "EXIT" button. Tapping on Clock On will clock you on as an available driver. Tapping on Exit will return you to the main log in page.
 +
 +{{:customer_portal:manuals:ipos:driver_app:driverapp3.jpg}}
 +
 +Once clocked on, you will see the “ORDERS ASSIGNED” and “ORDERS WAITING” sections.
 +
 +{{:customer_portal:manuals:ipos:driver_app:driverapp4.jpg}}
 +
 +
 +=====Assigning Orders=====
 +To assign a delivery order in the “ORDERS WAITING” section, tap on the order and it will then move to the “ORDERS ASSIGNED” section, and change the driver status to “DRIVING.”
 +
 +{{:customer_portal:manuals:ipos:driver_app:driverapp5.jpg}}
 +
 +To remove an assigned delivery order in the “ORDERS ASSIGNED” section, tap on the red X next to the order, and agree to remove the assigned order.
 +
 +{{:customer_portal:manuals:ipos:driver_app:driverapp6.jpg}}
 +
 +If you agree to remove the assigned order, it will be moved back to the “ORDERS WAITING” section, and the driver status will change back to “IN STORE.”
 +
 +{{:customer_portal:manuals:ipos:driver_app:driverapp7.jpg}}
 +
 +
 +=====Viewing Order Details=====
 +To view detailed information of assigned delivery orders, you may do either of the following:
 +1.       Tap on the order directly under the “ORDERS ASSIGNED” section, or
 +2.       Tap on the “VIEW ASSIGNED” tab
 + 
 +Both options will take you to the “VIEW ASSIGNED” tab, which shows delivery orders currently assigned to you.
 +
 +{{:customer_portal:manuals:ipos:driver_app:driverapp8.jpg}}
 +
 +Each delivery will show two buttons:
 + 
 +=== MAP ===
 +This will ask the you to open Google Maps.
 +
 +{{:customer_portal:manuals:ipos:driver_app:driverapp9.jpg}}
 +
 +When Google Maps opens, it will automatically set the destination address to the delivery order address.
 +
 +{{:customer_portal:manuals:ipos:driver_app:driverapp10.jpg}}
 +
 +=== DELIVERED ===
 +This will ask you if the order has been delivered.
 +
 +{{:customer_portal:manuals:ipos:driver_app:driverapp11.jpg}}
 +
 +When tapping "YES", the order will be set as delivered in POS. If this is the last assigned order, it will change the driver status to “RETURNING TO STORE.”
 +
 +{{:customer_portal:manuals:ipos:driver_app:driverapp12.jpg}}
 +
 +
 +=====Clocking Off=====
 +When you have finished delivering for the night, you can tap the "CLOCK OFF" button.
 +
 +{{:customer_portal:manuals:ipos:driver_app:driverapp13.jpg}}
 +
 +And tap “YES” to clock off.
 +
 +{{:customer_portal:manuals:ipos:driver_app:driverapp14.jpg}}
 +
 +Once done, you will be clocked off.
 +
 +{{:customer_portal:manuals:ipos:driver_app:driverapp15.jpg}}