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customer_portal:manuals:icafe:configure_docket_printers [2016/11/16 01:54] leslie created |
customer_portal:manuals:icafe:configure_docket_printers [2023/09/20 00:47] (current) |
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| ====Simple Maintenance==== | ====Simple Maintenance==== | ||
| - | Keep the Printer Clean. Kitchens are a dangerous environment for printers. While they are built tough oil, food, salt & grease will kill your printer very quickly. After every shift make sure the printer is included in the cleaning roster. Clean both the outside of the printer and the inside. Remove the paper (and ribbons) shake out the loose paper scraps. Small pieces of paper and or food can settle between switches and sensors stopping the printer from working. | + | Keep the Printer Clean. Kitchens are a dangerous environment for printers. While they are built tough, oil, food, salt & grease will kill your printer very quickly. After every shift make sure the printer is included in the cleaning roster. Clean both the outside of the printer and the inside. Remove the paper (and ribbons) shake out the loose paper scraps. Small pieces of paper and or food can settle between switches and sensors stopping the printer from working. |
| __//*Keep away from the Heat Lamps.// | __//*Keep away from the Heat Lamps.// | ||
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| ====Windows Configuration==== | ====Windows Configuration==== | ||
| - | This section of the document is to be used to check if your printer is set to correctly handle the flow of information from the iPOS server. Dot Matrix printers are slower to print then they can communicate with the server, Thermal printers are much faster and can keep up with the server. Both printers however can improve reliability by make sure that the Flow Control is correctly configured for this printer. | + | This section of the document is to be used to check if your printer is set to correctly handle the flow of information from the iPOS server. Dot Matrix printers are slower to print then they can communicate with the server, Thermal printers are much faster and can keep up with the server. Both printers however can improve reliability by making |
| Flow Control is the way in which the server and the printer will agree to talk to each other. When a printer has no flow control the server is just spitting the docket at the printer and not listening for any feedback, if the printer can’t keep up then parts will get missed. The longer the docket the more noticeable this will be. | Flow Control is the way in which the server and the printer will agree to talk to each other. When a printer has no flow control the server is just spitting the docket at the printer and not listening for any feedback, if the printer can’t keep up then parts will get missed. The longer the docket the more noticeable this will be. | ||