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customer_portal:iorder:iordertroubleshooting [2020/01/06 01:19]
phil
customer_portal:iorder:iordertroubleshooting [2023/09/20 00:43] (current)
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   - Log into POS back office and check for any products that have been flagged as sold out or de-activated in local products.   - Log into POS back office and check for any products that have been flagged as sold out or de-activated in local products.
   - If missing menu item is not flagged as sold out or de-activated in local product:   - If missing menu item is not flagged as sold out or de-activated in local product:
-     if you have received product training, check the product is active and the product script does not include any scripts that may hide or disable a product in iOrder +     If you have received product training, check the product is active and the product script does not include any scripts that may hide or disable a product in iOrder 
-     contact Imagatec helpdesk immediately.+     Contact Imagatec helpdesk immediately.