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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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customer_portal:integration:stripe:striperefund [2023/08/15 02:59] calluma |
customer_portal:integration:stripe:striperefund [2023/09/20 00:47] (current) |
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| - | ======= Stripe Refunds ======= | + | ======= Stripe Refunds |
| == To refund a payment using the Stripe Dashboard == | == To refund a payment using the Stripe Dashboard == | ||
| Line 5: | Line 5: | ||
| 1. Log in to your Stripe Dashboard: | 1. Log in to your Stripe Dashboard: | ||
| https:// | https:// | ||
| + | Proceed through the security authentication checks as needed \\ | ||
| + | {{: | ||
| 2. Go to Payments \\ | 2. Go to Payments \\ | ||
| + | {{: | ||
| 3. Find the payment you want to refund in the Payments page. \\ | 3. Find the payment you want to refund in the Payments page. \\ | ||
| + | {{: | ||
| 4. Click the overflow menu (***) to the right of the payment, then select Refund payment. | 4. Click the overflow menu (***) to the right of the payment, then select Refund payment. | ||
| + | {{: | ||
| 5. By default, you’ll issue a full refund. For a partial refund, enter a different refund amount. | 5. By default, you’ll issue a full refund. For a partial refund, enter a different refund amount. | ||
| + | {{: | ||
| 6. Select a reason for the refund. If you select Other, you must add a note that explains the reason for the refund. Click Refund. | 6. Select a reason for the refund. If you select Other, you must add a note that explains the reason for the refund. Click Refund. | ||