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customer_portal:integration:stripe:striperefund [2023/08/15 02:58]
calluma
customer_portal:integration:stripe:striperefund [2023/09/20 00:47] (current)
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-======= Stripe Refunds =======+======= Stripe Refunds Via Dashboard =======
  
 == To refund a payment using the Stripe Dashboard == == To refund a payment using the Stripe Dashboard ==
  
-1. Log in to your Stripe Dashboard:  \\ =+1. Log in to your Stripe Dashboard:  \\ 
 https://dashboard.stripe.com/login  \\ https://dashboard.stripe.com/login  \\
 +Proceed through the security authentication checks as needed \\ 
 +{{:customer_portal:integration:stripe:login.png}} \\ 
  
-2. Go to Payments \\ =+2. Go to Payments \\  
 +{{:customer_portal:integration:stripe:payment.png}} \\
  
- +3. Find the payment you want to refund in the Payments page.  \\  
-3. Find the payment you want to refund in the Payments page.  \\ = +{{:customer_portal:integration:stripe:selectpayment.png}} \\  
- +4. Click the overflow menu (***) to the right of the payment, then select Refund payment.  \\  
-4. Click the overflow menu (***) to the right of the payment, then select Refund payment.  \\ = +{{:customer_portal:integration:stripe:selectpayment-menu.png}} \\  
- +5. By default, you’ll issue a full refund. For a partial refund, enter a different refund amount.  \\  
-5. By default, you’ll issue a full refund. For a partial refund, enter a different refund amount.  \\ = +{{:customer_portal:integration:stripe:refundmenu.png}} \\  
- +6. Select a reason for the refund. If you select Other, you must add a note that explains the reason for the refund. Click Refund.  \\ 
-6. Select a reason for the refund. If you select Other, you must add a note that explains the reason for the refund. Click Refund.  \\ =+