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customer_portal:guides:iphoneemailsetup [2016/12/28 02:30] phil created |
customer_portal:guides:iphoneemailsetup [2023/09/20 00:43] (current) |
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| - | EMAIL CONFIGURATION FOR APPLE IOS 7+ DEVICES | + | ====== Email Configuration for APPLE IOS 7+ devices ====== |
| - | SERVER PORTS | + | SERVER PORTS\\ |
| - | If the Internet Service Provider _IS_ Optus, Telstra, iiNet or Internode: | + | If the Internet Service Provider _IS_ Optus, Telstra, iiNet or Internode:\\ |
| - | • Incoming Server (POP3) Port: 15110 | + | • Incoming Server (POP3) Port: 15110\\ |
| - | • Outgoing Server (SMTP) Port: 15925 | + | • Outgoing Server (SMTP) Port: 15925\\ |
| - | If the Internet Service Provider _IS NOT_ Optus, Telstra, iiNet or Internode: | + | If the Internet Service Provider _IS NOT_ Optus, Telstra, iiNet or Internode:\\ |
| - | • Incoming Server (POP3) Port: 110 | + | • Incoming Server (POP3) Port: 110\\ |
| - | • Outgoing Server (SMTP) Port: 25 | + | • Outgoing Server (SMTP) Port: 25\\ |
| - | IMPORTANT: ensure the “outgoing server (smtp) requires authentication” box is ticked & that “use same settings as my incoming mail server” is selected. | + | IMPORTANT: ensure the “outgoing server (smtp) requires authentication” box is ticked & that “use same settings as my incoming mail server” is selected.\\ |
| - | APPLE IOS 7+ DEVICE CONFIGURATION (ie. iPhone, iPAD and iPOD devices) | + | ===== APPLE IOS 7+ DEVICE CONFIGURATION (ie. iPhone, iPAD and iPOD devices) |
| - | 1. From the Home screen, choose Settings. | + | - From the Home screen, choose Settings.\\ |
| - | 2. Under the “Settings” column on the left, scroll down and select “Mail, Contacts, Calendars”. | + | - Under the “Settings” column on the left, scroll down and select “Mail, Contacts, Calendars”.\\ |
| - | 3. Under “Accounts” section on the right, select “Add Account”. | + | - Under “Accounts” section on the right, select “Add Account”.\\ |
| - | 4. In the list of email account types, choose “Other”. | + | - In the list of email account types, choose “Other”. |
| - | 5. Under “MAIL”, select “Add Mail Account” | + | - Under “MAIL”, select “Add Mail Account”\\ |
| - | 6. Enter details as follows: | + | - Enter details as follows:\\ |
| - | a. Name: Your Name | + | - Name: Your Name\\ |
| - | b. Email: Your email address as provided by Imagatec | + | - Email: Your email address as provided by Imagatec\\ |
| - | c. Password: Your email account password as provided by Imagatec | + | - Password: Your email account password as provided by Imagatec\\ |
| - | d. Description: | + | - Description: |
| - | 7. Click “Next” | + | - Click “Next”\\ |
| - | 8. Under “INCOMING MAIL SERVER”, enter details as follows: | + | - Under “INCOMING MAIL SERVER”, enter details as follows:\\ |
| - | a. Host Name: Mail server as provided by Imagatec | + | - Host Name: Mail server as provided by Imagatec\\ |
| - | b. User Name: Your email account username as provided by Imagatec | + | - User Name: Your email account username as provided by Imagatec\\ |
| - | c. Password: Your email account password as provided by Imagatec | + | - Password: Your email account password as provided by Imagatec\\ |
| - | 9. Under “OUTGOING MAIL SERVER”, enter details as follows: | + | - Under “OUTGOING MAIL SERVER”, enter details as follows:\\ |
| - | a. Host Name: Mail server as provided by Imagatec | + | - Host Name: Mail server as provided by Imagatec\\ |
| - | b. User Name: Your email account username as provided by Imagatec | + | - User Name: Your email account username as provided by Imagatec\\ |
| - | c. Password: Your email account password as provided by Imagatec | + | - Password: Your email account password as provided by Imagatec\\ |
| - | 10. Once details have been entered correctly, click “Save” in the top right corner | + | - Once details have been entered correctly, click “Save” in the top right corner\\ |
| - | 11. If the username or password were entered incorrectly, | + | - If the username or password were entered incorrectly, |
| - | a. You will need to click “ok” and re-enter the correct details. | + | - You will need to click “ok” and re-enter the correct details.\\ |
| - | b. If you continue to receive an error about the wrong username/ | + | - If you continue to receive an error about the wrong username/ |
| - | 12. Once saved, the email account will be listed under the “ACCOUNTS” section using the description entered in point 6d above. | + | - Once saved, the email account will be listed under the “ACCOUNTS” section using the description entered in point 6d above.\\ |
| - | 13. Select the newly added email account | + | - Select the newly added email account\\ |
| - | 14. Under “OUTGOING MAIL SERVER” section, select “SMTP” | + | - Under “OUTGOING MAIL SERVER” section, select “SMTP”\\ |
| - | 15. Select the name of the outgoing mail server that was set in step 9a above. | + | - Select the name of the outgoing mail server that was set in step 9a above.\\ |
| - | 16. Under “OUTGOING MAIL SERVER” change: | + | - Under “OUTGOING MAIL SERVER” change:\\ |
| - | a. “Server Port” to outgoing server (SMTP) port number as per “SERVER PORTS” at top of page | + | - “Server Port” to outgoing server (SMTP) port number as per “SERVER PORTS” at top of page\\ |
| - | b. Click “Done” in the top right corner | + | - Click “Done” in the top right corner\\ |
| - | c. Click the back button in the top left corner (the blue back arrowhead in front of the email description) | + | - Click the back button in the top left corner (the blue back arrowhead in front of the email description)\\ |
| - | 17. At the bottom, select “Advanced” | + | - At the bottom, select “Advanced”\\ |
| - | 18. Under “DELETED MESSAGES” change the setting for “Remove” to “After one day” | + | - Under “DELETED MESSAGES” change the setting for “Remove” to “After one day”\\ |
| - | 19. Under “INCOMMING SETTINGS” change: | + | - Under “INCOMMING SETTINGS” change:\\ |
| - | a. “Delete from Server” to “Seven Days” | + | - “Delete from Server” to “Seven Days”\\ |
| - | b. “Server Port” to incoming server (POP3) port number as per “SERVER PORTS” at top of page | + | - “Server Port” to incoming server (POP3) port number as per “SERVER PORTS” at top of page\\ |
| - | c. Click the back button in the top left corner (the blue back arrowhead in front of the email description) | + | - Click the back button in the top left corner (the blue back arrowhead in front of the email description)\\ |
| - | 20. Click “Done” in the top right corner | + | - Click “Done” in the top right corner\\ |
| Everything is set/ | Everything is set/ | ||