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customer_portal:guides:email_settings:start [2016/10/04 07:40] darren |
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| - | ====== Changing Email Storage Settings ====== | ||
| - | ===Summary === | ||
| - | As email storage quotas are now being enforced to help improve stability and performance, | ||
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| - | No email should be left on the email server for more than 7 days, otherwise you run the risk of reaching your email storage limit and emails being blocked until you clear your email storage. | ||
| - | To limit the above from occurring, please configure your email client as per the instruction below: | ||
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| - | ===== Outlook 2013/ | ||
| - | Open Account setting for Outlook click " | ||
| - | {{: | ||
| - | \\ | ||
| - | Then select " | ||
| - | {{ : | ||
| - | \\ | ||
| - | Select the account you wish to update and click " | ||
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| - | Click "More Settings" | ||
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| - | Click the " | ||
| - | Tick "Leave a copy of message on the server" | ||
| - | Tick " Remove from server After 3 Days" | ||
| - | Tick " | ||
| - | Click " | ||
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| - | Click the "Next Button" | ||
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| - | then click " | ||
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| - | ===== Outlook 2007 ===== | ||
| - | Select Tools | Account Settings.\\ | ||
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| - | Select your Email Mail account, then click " | ||
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| - | Click the "More Settings" | ||
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| - | Select the " | ||
| - | Click the “Advanced” tab and update the “Delivery” Settings to the following\\ | ||
| - | Tick “Leave a copy of message on the server”\\ | ||
| - | Tick “Remove from server After 3 Days”\\ | ||
| - | Tick “Remove from server when deleted from Deleted Items”\\ | ||
| - | Click “OK”\\ | ||
| - | {{: | ||
| - | Click " | ||
| - | {{: | ||
| - | Click " | ||
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| - | ===== Windows Live Mail ===== | ||
| - | Click on " | ||
| - | {{: | ||
| - | Click " | ||
| - | {{: | ||
| - | Click the " | ||
| - | Tick "Leave a copy of message on the server" | ||
| - | Tick " Remove from server After 3 Days" | ||
| - | Tick " | ||
| - | Click " | ||
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| - | ===== Thunderbird ===== | ||
| - | Push " | ||
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| - | On the left of the " | ||
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| - | Tick "Leave Messages on server" | ||
| - | Tick "For at most 3 Days" | ||
| - | Tick "Until I delete them" | ||
| - | Click " | ||
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| - | ===== Apple OSX Mail ===== | ||
| - | Open the Mail app, then choose Preferences from the Mail menu.\\ | ||
| - | Click Accounts, then select your POP account from the list of accounts.\\ | ||
| - | Click the Advanced tab.\\ | ||
| - | Tick " | ||
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| - | Close Mail preferences to save your settings\\ | ||
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| - | ===== Apple Mobile Devices Mail ===== | ||
| - | Go to Settings | Mail | Accounts.\\ | ||
| - | Tap the email account that you want to change.\\ | ||
| - | Tap Advanced, then tap Remove.\\ | ||
| - | Choose a time frame. Please set this to "After one week" | ||
| - | Tap Done to save your settings\\ | ||
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| - | ===== Android Mobile Devices Mail ===== | ||
| - | Tap the 3 Lines at the top left corner\\ | ||
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| - | Tap " | ||
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| - | Tap the email account you want to update\\ | ||
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| - | Scroll down and tap "More Settings" | ||
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| - | Scroll down tap " | ||
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| - | Set " | ||
| - | Tap " | ||
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