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customer_portal:guides:email [2024/10/29 02:48]
zachj [ThunderBird] 		customer_portal:guides:email [2025/04/02 00:15] (current)
leslie [Outlook Email Settings Procedure]
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 If you need to setup the email on an iPhone please go to [[customer_portal:guides:iphoneemailsetup|Email Configuration for APPLE IOS 7+ devices]]\\ If you need to setup the email on an iPhone please go to [[customer_portal:guides:iphoneemailsetup|Email Configuration for APPLE IOS 7+ devices]]\\
  
-Please setup using POP not IMAP. Please note the Windows 10 mail app is not supported +=====Imagatec Gromit hosting===== 
- +All POS customers are to use POP3/POP3S not IMAP. \\ 
-If the Internet Service Provider **__IS__** Optus, Telstra, iiNet or Internode:\\ +\\ 
-  * Incoming Server (POP3) Port: 15110\\ +The only customers approved for IMAP/IMAPS are:\\ 
-  * Outgoing Server (SMTP) Port: 15925\\ +  * BP Workshop Wellington Point 
- +  * Midwife At Home 
-If the Internet Service Provider **__IS NOT__** Optus, Telstra, iiNet or Internode:\\ +Please note the Windows 10 mail app is not supported 
-  * Incoming Server (POP3) Port: 110\\ +\\ 
-  * Outgoing Server (SMTP) Port: 25\\ +====Internet provided by Optus, Telstra, iiNet or Internode==== 
- +  * **Incoming Server** 
-**IMPORTANT: ensure the “outgoing server (smtp) requires authentication” box is ticked & that “use same settings as my incoming mail server” is selected.**+    * POP3S: 15995 
 +    * POP3: 15110 
 +    * IMAPS: 15993 
 +    * IMAP: 15143 
 +    * requirements: 
 +      * TLS 
 +      * authentication 
 +  * **Outgoing Server** 
 +    * SMTPS: 15465 
 +    * SMTP: 15925 
 +    * requirements: 
 +      * TLS 
 +      * authentication 
 +====Other Internet Providers==== 
 +  * **Incoming Server** 
 +    * POP3S: 995 
 +    * POP3: 110 
 +    * IMAPS: 993 
 +    * IMAP: 143 
 +    * requirements: 
 +      * TLS 
 +      * authentication 
 +  * **Outgoing Server** 
 +    * SMTPS: 465 
 +    * SMTP: 25 
 +    * requirements: 
 +      * TLS 
 +      * authentication
  
 ====Windows 10==== ====Windows 10====
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   * Outgoing Server (SMTP) Port: 25\\   * Outgoing Server (SMTP) Port: 25\\
  
-B) Set the **Hostname**: mail.pizzacapers.com, on both incoming and outgoing server\\ +B) Set the **Hostname**: mail.pizzacapers.com, on both **incoming** and **outgoing** server\\ 
-C) Connection security to be set to **None** on both incoming and outgoing server\\ +C) Connection security to be set to **None** on both **incoming** and **outgoing** server\\ 
-D) Authentication method to be set to **Normal Password** on both incoming and outgoing server\\+D) Authentication method to be set to **Normal Password** on both **incoming** and **outgoing** server\\
 E) Set the **User Name**: account_user(e.g. pc0232)\\ E) Set the **User Name**: account_user(e.g. pc0232)\\
 +
 4. Once all above is set select **Advanced config** and then OK\\ 4. Once all above is set select **Advanced config** and then OK\\
  
 Once done you should see the email begin to populate. \\ Once done you should see the email begin to populate. \\