https://wiki.imagatec.com.au/ 2026-04-16T13:56:05+00:00 https://wiki.imagatec.com.au/ https://wiki.imagatec.com.au/lib/exe/fetch.php?media=wiki:dokuwiki.svg text/html 2025-07-14T04:48:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:iwash:back_office_basics&rev=1752468524&do=diff iWASH - Back Office Basics Introduction The iWASH system is very powerful tool for your business. Behind the Point of Sale system is a very comprehensive set of reports and features that will allow you to analyze your business and manage the POS system. text/html 2025-07-14T04:48:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:iwash:coregiftcards&rev=1752468524&do=diff iWASH - Core Gift Cards POS selling a gift card To sell a gift card via POS will need to open a new or existing order Select Staff account Click Gift Vouchers Click Gift Card Sales Enter the Value of the gift card Click the Green Tick Click Save text/html 2025-07-14T04:48:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:iwash:coreprepaidcards&rev=1752468524&do=diff iWASH - Core PrePaid Cards POS Cash Sale Open POS Click Cash Sale Click Prepaid Packs Select the pack Click Save Select the tender type required Depending how the Prepaid cards are setup they will print as a book or will show the code on the receipt text/html 2025-07-14T04:48:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:iwash:create_new_customer_car_registration&rev=1752468524&do=diff iWASH - Customers To Create a New Customer First select 'Customers' from the main menu This will bring you to the Customer Overview Page Press Select and enter in all the Customer Details: Press Save (top right corner) and the Customer will now be listed below text/html 2025-07-14T04:48:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:iwash:enter_edit_cash_sales&rev=1752468524&do=diff iWASH - Entering a Cash Sale/Editing a Sale Entering Cash Sales Introduction One of the two normal method of operation of the iSTYLE system is for a CASH SALE. This is where the sale is NOT associated with a customer in the database. It would be expected that every one that purchases a service will be entered into the database, so CASH SALES will be normal walk-in products sales. However all products and services are available in the CASH SALES system so it is your choice. text/html 2025-07-14T04:48:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:iwash:gift_cards&rev=1752468524&do=diff iWASH - Gift Cards Introduction Gift Cards are a powerful feature of the iWASH system. The Gift Card feature is based on an active Warehouse as a central store and guardian of the Gift Card Database. Requirements To use the Gift Card feature you need to first produce your Gift Cards. They can be either a Magnetic Swipe Card or with a Barcode on them. On every card the code needs to be unique. The encoding can use any length or combination of letters and numbers but it must start with the pre… text/html 2025-07-14T04:48:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:iwash:iwash_core_commission_feature&rev=1752468525&do=diff iWASH - Core Commissions Feature Many Car Washes pay commissions to the sales person on the driveway. We have built into the iWASH (Core) a feature that supports this. There are 2 parts - Rules - Reports Rules In the Back Office Administration > Products > Product Commissions text/html 2026-02-11T00:55:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:iwash:manage_staff_access&rev=1770771349&do=diff iWASH - Manage Staff Access Introduction The iPOS system provides a number of levels of security. This document explains how to manage staff access to IPOS and how to add, change or remove staff from the system. You will have seen by now that Active Staff appear as buttons on the POS screens. It is important that you maintain the buttons accurately so that staff do not use the incorrect buttons. text/html 2025-07-14T04:48:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:iwash:pre-paid_cards&rev=1752468525&do=diff iWASH - Pre-Paid Cards Introduction PrePaid Cards are a powerful feature of the iWASH system. The PrePaid Card feature is based on an active Warehouse as a central store and guardian of the PrePaid Card Database. Requirements To use the PrePaid Card feature you need to first produce your PrePaid Cards. They can be either a Magnetic Swipe Card or with a Barcode on them. On every card the code needs to be unique. The encoding can use any length or combination of letters and numbers but it must… text/html 2025-07-14T04:48:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:iwash:setup_symbol_mc50&rev=1752468525&do=diff iWASH - Setup Symbol MC50 Introduction If the Handheld cannot connect, and simple troubleshooting such as checking the routers have power (inside and outside) and the server computer is also on then do the following when you are convinced the Hand Held is the actual problem. text/html 2025-07-14T04:48:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:iwash:sms_campaigns&rev=1752468525&do=diff iWASH - SMS Marketing Campaigns Introduction iWash has an optional module that allows you to send SMS Marketing Campaigns to your customers. The below guide is for customers who have purchased this module. If you're interested in purchasing this module for your POS, please contact Imagatec and we can provide information on how to get you set up! text/html 2025-07-14T04:48:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:iwash:start&rev=1752468525&do=diff iWASH Manuals