https://wiki.imagatec.com.au/ 2026-04-16T15:57:15+00:00 https://wiki.imagatec.com.au/ https://wiki.imagatec.com.au/lib/exe/fetch.php?media=wiki:dokuwiki.svg text/html 2025-07-14T04:48:34+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:icafe:back_office_manual&rev=1752468514&do=diff iCAFE - Back Office Basics Introduction The iPOS system is very powerful tool for your business. Behind the POS system is a very comprehensive set of reports and features that will allow you to analysis your business and manage the POS system. This document will take you through the all of the concepts of the Back Office (or Back of House) part of the system. text/html 2025-07-14T04:48:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:icafe:configure_docket_printers&rev=1752468515&do=diff iCAFE - Configure Docket Printers Introduction Docket Printing to Kitchen and the Bar is one of the main features of iPOS. Without the printing the efficiency of the kitchen will drop dramatically. There are a number things you can do to give the printers the best chance of servicing the kitchen to peak efficiency. text/html 2025-07-14T04:48:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:icafe:manage_printers&rev=1752468515&do=diff iCAFE - Manage Printers Introduction Your iPOS Printers are one of the most critical pieces in your system and this document explains how you can use some of the features of iPOS to help manage your printers when there is a problem. How it works text/html 2025-07-14T04:48:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:icafe:manage_products&rev=1752468515&do=diff iCAFE - Manage Products Introduction iPOS is designed as an Enterprise system. This implies that the same version iPOS will be used in many different locations throughout an Enterprise (franchise, corporation, business) and will be centrally maintained to allow for the different locations to consolidate reporting. Local conditions do exist in many Enterprises and iPOS has methods of handling these conditions. text/html 2025-07-14T04:48:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:icafe:manage_public_holidays&rev=1752468515&do=diff iCAFE - Manage Public Holidays Introduction Public Holidays are special days of the year in which many stores wish to charge an special amount to take into account the extra labour charges involved with staff on these days. iPOS provides a simple system that allows you to manage this feature so that staff don’t have to remember to add the surcharge during the rush of the day. text/html 2025-07-14T04:48:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:icafe:manage_specials&rev=1752468515&do=diff iCAFE - Manage Specials Introduction iPOS is designed as an Enterprise system. This implies that the same version iPOS will be used in many different locations throughout an Enterprise (franchise, corporation, business) and will be centrally maintained to allow for the different locations to consolidate reporting. Local conditions do exist in many Enterprises and iPOS has methods handling these conditions. text/html 2025-07-14T04:48:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:icafe:manage_staff_access&rev=1752468515&do=diff iCAFE - Manage Staff Access Introduction The iPOS system provides a number of levels of security. This document explains how to manage staff access to IPOS and how to add, change or remove staff from the system. You will have seen by now that Active Staff appear as buttons on the POS screens. It is important that you maintain the buttons accurately so that staff do not use the incorrect buttons. text/html 2025-07-14T04:48:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:icafe:pocketpos&rev=1752468515&do=diff iCAFE - PocketPos Introduction PocketPOS is an optional version of the iPOS system designed to be run on the new Pocket PC Platform. Pocket PC’s are mobile devices that run a cut down version of Windows called Pocket PC 2003 (previously known as Windows CE). These devices have copies of Word, Excel, Outlook and Pocket Internet Explorer (PIE). It is this last program (PIE) which makes using the Pocket PC possible. Pocket PC’s have a small screen size. Slightly smaller than half a normal screen,… text/html 2025-07-14T04:48:36+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:icafe:point_of_sale&rev=1752468516&do=diff iCAFE - Point of Sale User Manual What is iPOS (iCAFE) iCAFE is a variation of the iPOS is a Point of Sale software designed to record sales in restaurant or cafe. It has extra features for the saving of items to a table and recording them for later settlement. text/html 2025-07-14T04:48:36+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:icafe:promo_analysis&rev=1752468516&do=diff iCAFE - Promo Analysis Introduction One of the benefits of having a system like iPOS is that it can store, track, and report on all the sales made in many different ways. It is important to any successful business to track and analyse the result of promotional activity. This document explains how to read the Promo Analysis report from iPOS and how to get the most from it. text/html 2025-07-14T04:48:36+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:icafe:promo_by_item&rev=1752468516&do=diff iCAFE - Promo By Item Introduction The default behavior of Promo buttons is to promo ALL of either the FOOD or DRINK for a single seat. There are times when this is not the intended result. For example a guest orders a Garlic Bread and a Steak, the entrée is late and burnt, you decide to use the QA (Quality Assurance Promo) to reduce the price paid by the guest on only the Garlic bread. By default the system would also be calculating the promo on the Steak as well. text/html 2025-07-14T04:48:36+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:icafe:sales&rev=1752468516&do=diff iCAFE - Sales Introduction One of the benefits of having a system like iPOS is that it can store, track, and report on all the sales made in many different ways. The most common form of management reporting is a Sales Report. Sound simple but the very nature of the restaurant industry makes this a very complicated issue. text/html 2025-07-14T04:48:36+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:icafe:set_menus&rev=1752468516&do=diff iCAFE - Set Menus Introduction The SET MENU feature is used to change the price of all the Meals on a seat to the price of the SET MENU. Many stores offer a range of set menus at different price points and with a choice of meals within each price point. This is normally for functions and large groups. text/html 2025-07-14T04:48:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:icafe:split_bills&rev=1752468517&do=diff iCAFE - Split Bills Introduction Many Restaurants have a NO SPLIT Bill policy. In designing iPOS we have recognized the hassle that splitting bills causes for the staff and we have also seen the opportunity for increased customer service if we could produce tools that would allow for bills to be split easily. text/html 2025-07-14T04:48:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:icafe:start&rev=1752468517&do=diff iCAFE Manuals text/html 2025-07-14T04:48:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.imagatec.com.au/doku.php?id=customer_portal:manuals:icafe:training_mode&rev=1752468517&do=diff iCAFE - Training Mode Introduction The iPOS system has a Training Mode. This document explains what that is and how to use it. What is Training Mode Training Mode is a special way of operating the IPOS system so that operators can get the full feel of how iPOS works and can even save dockets, but without affecting your ‘real’ sales.