====== Email Configuration for APPLE IOS 7+ devices ====== SERVER PORTS\\ If the Internet Service Provider _IS_ Optus, Telstra, iiNet or Internode:\\ • Incoming Server (POP3) Port: 15110\\ • Outgoing Server (SMTP) Port: 15925\\ If the Internet Service Provider _IS NOT_ Optus, Telstra, iiNet or Internode:\\ • Incoming Server (POP3) Port: 110\\ • Outgoing Server (SMTP) Port: 25\\ IMPORTANT: ensure the “outgoing server (smtp) requires authentication” box is ticked & that “use same settings as my incoming mail server” is selected.\\ ===== APPLE IOS 7+ DEVICE CONFIGURATION (ie. iPhone, iPAD and iPOD devices) ===== - From the Home screen, choose Settings.\\ - Under the “Settings” column on the left, scroll down and select “Mail, Contacts, Calendars”.\\ - Under “Accounts” section on the right, select “Add Account”.\\ - In the list of email account types, choose “Other”. \\ - Under “MAIL”, select “Add Mail Account”\\ - Enter details as follows:\\ - Name: Your Name\\ - Email: Your email address as provided by Imagatec\\ - Password: Your email account password as provided by Imagatec\\ - Description: Your email address as provided by Imagatec\\ - Click “Next”\\ - Under “INCOMING MAIL SERVER”, enter details as follows:\\ - Host Name: Mail server as provided by Imagatec\\ - User Name: Your email account username as provided by Imagatec\\ - Password: Your email account password as provided by Imagatec\\ - Under “OUTGOING MAIL SERVER”, enter details as follows:\\ - Host Name: Mail server as provided by Imagatec\\ - User Name: Your email account username as provided by Imagatec\\ - Password: Your email account password as provided by Imagatec\\ - Once details have been entered correctly, click “Save” in the top right corner\\ - If the username or password were entered incorrectly, you will receive a pop-up error. \\ - You will need to click “ok” and re-enter the correct details.\\ - If you continue to receive an error about the wrong username/password, please contact Imagatec Helpdesk\\ - Once saved, the email account will be listed under the “ACCOUNTS” section using the description entered in point 6d above.\\ - Select the newly added email account\\ - Under “OUTGOING MAIL SERVER” section, select “SMTP”\\ - Select the name of the outgoing mail server that was set in step 9a above.\\ - Under “OUTGOING MAIL SERVER” change:\\ - “Server Port” to outgoing server (SMTP) port number as per “SERVER PORTS” at top of page\\ - Click “Done” in the top right corner\\ - Click the back button in the top left corner (the blue back arrowhead in front of the email description)\\ - At the bottom, select “Advanced”\\ - Under “DELETED MESSAGES” change the setting for “Remove” to “After one day”\\ - Under “INCOMMING SETTINGS” change:\\ - “Delete from Server” to “Seven Days”\\ - “Server Port” to incoming server (POP3) port number as per “SERVER PORTS” at top of page\\ - Click the back button in the top left corner (the blue back arrowhead in front of the email description)\\ - Click “Done” in the top right corner\\ Everything is set/complete/ready to use. If you are unable to send/receive emails after following these steps, please contact Imagatec Helpdesk for assistance on 1300 365 443.